JOB DESCRIPTION

Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.

SKILLS AND APTITUDES NEEDED

Knowledge of software application, such as word processing, spreadsheets, and database management Proficiency in keyboarding, spelling, punctuation, grammar, and oral communication Good interpersonal skills, discretion, and judgment Organizational and management abilities Initiative and the ability to work independently

Office automation and organizational restructuring have led executive secretaries and administrative assistants to assume a wider range of responsibilities once reserved for managerial and professional staff. Many executive secretaries and administrative assistants now provide orientation for new staff, conduct research on the Internet, and operate and troubleshoot new office technologies.

Their core responsibilities include performing and coordinating an office’s administrative activities: storing, retrieving, and integrating information for dissemination to staff and clients. They serve as information managers for an office, schedule appointments, organize and maintain paper and electronic files, manage projects and provide information via the telephone, postal mail, and e-mail. They may also prepare correspondence and handle travel arrangements.