5 Day Failure to Report Attendance or Absence in the CCAA system
Effective December 2009, TWC implemented a new statewide attendance system.
Workforce Solutions Panhandle went live on May 1, 2010.
Based on the new Child Care Automated Attendance (CCAA) system, it will be the parent’s responsibility to swipe a card (similar to debit card) on a POS (Point of Service) device or IVR (Interactive Voice Response) telephone system. The attendance is tracked through a statewide website at www.workforcesolutionschildcare.com.
All providers are responsible to view the Child Care Automated Attendance (CCAA) web site a minimum of every five days to keep track of which parents have and have not swiped.
When parents fail to keep attendance, the provider will be responsible to notify Child Care Services by using the form below, within 5 calendar days of the incident.



