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Parent Failure to Report Attendance in the CCAA system

It is the parent's responsibility to use the CCAA swipe card (similar to a debit card) on a POS (Point of Service) device or IVR (Interactive Voice Response) telephone system. The attendance is tracked through a statewide website at www.workforcesolutionschildcare.com.

All providers are responsible to view the Child Care Automated Attendance (CCAA) web site a minimum of every five calendar days to keep track of which parents have and have not swiped.

Effective September 1st, 2011, if reported within 5 calendar days of the parent's failure to report attendance in the CCAA system, providers will be reimbursed by the Board for child care services if that failure was due to circumstances beyond the parent's control.

Provider Information

Required FieldIndicates Required Field
Required FieldProvider Name: Required Field
Required FieldProvider License Number: Provider Number Required Numbers Only
Required FieldProvider Phone Number: Required Field
Required FieldThe following information is being submitted by: Required Field

Case Information

Required FieldParent/Guardian Name: Required Field  
Required FieldCase # Required Field Numbers Only  
Required FieldCCAA Child # Numbers Only add

Days Parent Unable to Report

Document Days Parent Failed to Report 1:

Document Days Parent Failed to Report 2:
Document Days Parent Failed to Report 3:
Document Days Parent Failed to Report 4:
Document Days Parent Failed to Report 5:
P=Present
A=Absent
I-Ill
C=CCS Pre-approved Court Order Visit
Today’s Date: 02/06/2012  

Required FieldYou must select one exception.

You must select one exception.
(Only applies with 7 calendar days of start date) - Please notify Client Service Specialist if CCAA card is not activated by the 7th day.


(Only applies within 7 calendar days of Report Date)
Reported by phone to:Required Field
Date the Report was made:Required Field


(Must be reported immediately to Help Desk and CCS)
Steps to Report:
1. Call Help-Desk at 866-320-8720 - Report DateRequired Field

and

2. Call your Provider Service Specialist - Report DateRequired Field
Name of PSS you reported to.Required Field


(Can only be used if CCS has documentation on file prior to date) Parents are strongly urged to use the CCAA system to report court-ordered absences by calling the 800 number on the back of their card.
Absence, Illness and Court-Order Reports to CCAA can be made 3 days in advance using a y telephone.


(Information located on Form 2450)