Parent Failure to Report Attendance in the CCAA system
It is the parent's responsibility to use the CCAA swipe card (similar to a debit card) on a POS (Point of Service) device or IVR (Interactive Voice Response) telephone system. The attendance is tracked through a statewide website at www.workforcesolutionschildcare.com.
All providers are responsible to view the Child Care Automated Attendance (CCAA) web site a minimum of every five calendar days to keep track of which parents have and have not swiped.
Effective September 1st, 2011, if reported within 5 calendar days of the parent's failure to report attendance in the CCAA system, providers will be reimbursed by the Board for child care services if that failure was due to circumstances beyond the parent's control.


